Flight Consulting Group has 15 years of experience in the business aviation area and provides comprehensive solutions for flight support, business jet ground handling, organising private charters, buying and selling aircraft, and aviation consulting. We pay special attention to the quality of our services, making our customers’ wishes and needs our top priority!

Holding

The ‘Flight Consulting Group’ Holding Company was established in 2000 and provides comprehensive solutions in the business aviation area. By investing in our subsidiary companies and assisting them in the planning, financing, information technology and legal matters, Flight Consulting Group is consistently expanding its service portfolio, suiting the current needs of our customers. Our headquarters are located in Riga, Latvia (EU).

Flight Consulting Group, along with its subsidiary companies, offers comprehensive solutions for the following:

FLIGHT PLANNING AND SUPPORT

AVIATION CONSULTING

BUYING AND SELLING AIRCRAFT

GROUND HANDLING OF THE AIRCRAFT

IMPLEMENTATION OF INFRASTRUCTURE PROJECTS IN THE BUSINESS AVIATION AREA

DEVELOPMENT OF SOFTWARE FOR OCCS, FBOS, AND THEIR CUSTOMERS.

Flight Consulting Group owns the ultra-modern Business Aviation Center FBO RIGA at the Riga International Airport. The official opening of Business Aviation Center FBO RIGA – which is one of the largest business aviation centers in the European Union and the largest in the Baltics, and which meets the highest standards of safety and customer service quality – will take place in August 2015.

The current total staff of the holding and the subsidiaries amounts to 70 top-ranked specialists. Over its years of work, Flight Consulting Group has proven itself a reliable and dedicated partner.

Our holding is the developer of the unique ATOM (Air Traffic Order Management) software, which integrates the functionality of different systems and allows automation of key business processes and linking together the work of all departments of the holding and its partners and customers. ATOM is not just is not just state-of-the-art software – it is the philosophy, working principles, and know-how based on Flight Consulting Group’s many years of experience. Today, not only all of the holding's subsidiaries but also several dozens of our customers around the world are linked to our system.

Flight Consulting Group’s main advantages are our highest-quality services, close attention to all the details and wishes of our customers, as well as our team of top professionals.

Mission

Our mission is to become one of the biggest players on the market and provide integrated, high-quality, and cost-effective solutions in the business aviation area while furthering our sustainable development and improvements.

Vision

Our vision is to reach a global scale in business aviation and become a competent and reliable partner for other market players.

Aim

We seek to become one of the largest players on the business aviation market and provide services of the highest quality, meeting all the needs and wishes of our customers and partners.

History

2000

On 21 July Roman Starkov establishes Flight Consulting Group, a company offering services in international flight support and charter flight management. The company services Latvian, Lithuanian, Estonian, and German operators.

2001

The company concludes a contract with the Riga International Airport and starts providing services in handling the airport’s non-scheduled flights.

2002

The first around-the-world flight with the Hawker 800 plane is managed.

The company is servicing nearly 10 airline companies from different countries on a permanent basis.

An international tender is won and an order is received to service a charter programme for 350 flights to Spain with the Il 86 airplane.

2003

The company gradually becomes one of the leading service providers in handling international flights across the ex-Soviet territory. The business aviation market develops rapidly, and the number of the company’s customers grows.

2005

The concept for a Business Aviation Center at the Riga International Airport is developed, in which the company is going to invest its own funds.

The number of flights handled and services by the company exceeds 20,000. Flight Consulting Group services the majority of non-scheduled flights at Riga Airport and dozens of Western- and Eastern-European airline companies.

2006

Leonid Gorodnitski becomes a partner of Roman Starkov at Flight Consulting Group, who was a head of one of the first business aviation airline in the former USSR from 2000 to 2005. As part of the airline a concept the preliminary design of Business Aviation Center in Riga was developed and approved in 2004.

Flight Consulting Group purchases an ex-DHL building at Riga Airport and launches Project FBO (Fixed Base Operator), consisting of a hangar and a business aviation terminal.

2007

The company begins providing consulting services in the business aviation area. Several international projects are implemented.

2008

Flight Consulting Group expands its range of services in international flight support. The first airplanes are transferred to complete dispatching support by the company.

2009

The ground handling business at Riga Airport is transferred to a separate company, FBO RIGA.

FBO RIGA opens a Business Aviation Support Center, the first in the Baltics.

FCG Holding invites Lufthansa Bombardier Aviation Service Company to Riga and signs a contract for the opening of a technical maintenance station.

JET TRAVEL is established, an IATA-certified travel agency specializing in servicing business aviation flight crews across the globe.

2010

Riga becomes one of the leading European Business Aviation Centers, at which more than 20 airplanes are based.

2011

The number of planes serviced on a permanent basis comes close to 70. The company creates a service network in the Baltic States, Belarus, and Kaliningrad.

2012

FCG Aviation Development Company is established, which wins the right to build a new Business Aviation Center at Riga Airport in an open tender. Design of the new FBO RIGA Center begins.

2013

The FBO RIGA Center design is approved and construction begins.

2014

The modernization of the holding’s automated work system is singled out into a separate direction, and a proprietary software is developed to integrate the functionality of ERP, CRM, flight management, reporting and business analytics – АТОМ (Air Traffic Operation Management).

2015

Construction of the new FBO RIGA Center is finished and will open its doors to customers of FCG Holding. It will become one of the largest centers in Northern and Eastern Europe.

2000 2001 2002 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015

Company

The current total staff of the holding and the subsidiaries amounts to 70 top-ranked specialists.

Over its years of work, Flight Consulting Group has proven itself a reliable and dedicated partner.

Roman Starkov

Roman Starkov

Owner
Leonid Gorodnitski

Leonid Gorodnitski

Owner

Values

Team

The cornerstone of Flight Consulting Group’s successful business is a solid team. We take care of our employees and support development of their broader personal and professional competencies.

Versality

Our team is comprised of well-rounded persons. We are all different, and this is precisely what makes our company dynamic, open-minded, and success-oriented.

Synergy

The secret to the high efficiency of our work is the synergy within our team. Every employee has an important place in the organizational structure, and we all think as one.

Responsibility

We take responsibility in everything we do, be it our job tasks or the attitude to our customers, our employees, and ourselves.

Dignity

We treat our customers and ourselves with respect and trust. It is one of the key features of our business.

Development

We are always ready for a challenge and committed to taking on complicated tasks. This enables us to continue our professional development and perfection.

This is how we live. This is how we feel. This is how we work.

Contacts

Flight Consulting Group Ltd.

Riga Airport,
LV-1053, Latvia
Tel: +371 67 207 300
Fax: +371 67 207 400
SITA RIXFCXH
AFTN EVRAFCGX

FCG OPS

Tel: +371 67 207 721
Fax: +371 67 207 075

24/7

FBO RIGA

Tel: +371 67 668 676
Fax: +371 67 303 081

24/7

JET TRAVEL

Tel: +371 67 033 390
Fax: +371 67 033 391

24/7

FCG ATOM

Tel: +371 67 207 300
Fax: +371 67 207 400

FCG AD

Tel: +371 67 207 300
Fax: +371 67 207 400

Search

News

Emperor Aviation Chooses New FBO RIGA Business Aviation Centre for Its Gulfstream G650

FBO RIGA, a certified ground handling agent and the operator of a business aviation centre at Riga International Airport, and Emperor Aviation, one of the leading business aviation operators in Russia, signed a contract for basing a Gulfstream G650 jet at the new, ultra-modern FBO RIGA Business Aviation Centre at Riga International Airport (Latvia). The one-year contract was signed at EBACE 2015 in Geneva (Switzerland).

Emperor Aviation Chooses New FBO RIGA Business Aviation Centre for Its Gulfstream G650

FBO RIGA presents a renewed brand

FBO RIGA, a certified ground handling agent and the operator of a business aviation centre at the Riga International Airport (Latvia), has presented a renewed brand. The decision for rebranding was brought about among other things by the opening of FBO RIGA Business Aviation Centre at the Riga International Airport in summer 2015.It will be one of the most modern and largest business aviation centres in the European Union and the largest in the Baltics.

FBO RIGA presents a renewed brand

Flight Consulting Group has launched the Air Traffic Order Management system functionality for FBOs

The ATOM system will allow automating and boosting of the handling agents’ work efficiency

Flight Consulting Group, a Latvian holding company specialising in providing services in the business aviation area, is announcing the launch of the ATOM – Air Traffic Order Management – system functionality for handling agents (FBOs). The system is aimed at boosting the efficiency of FBO work and customer service quality through the automation of the key processes and tight control of the execution of every single operation in servicing business aviation vessels and business-class customers.

Flight Consulting Group has launched the Air Traffic Order Management system functionality for FBOs

News

FBO RIGA Business Aviation Center at Riga Airport to open its doors in August 2015

Flight Consulting Group, the Latvian business aviation holding, proceeds to the final construction stage of the new state-of-art FBO RIGA Business Aviation Center at Riga International Airport. The new business aviation center will meet the highest safety and quality standards and will be one of the biggest FBO facilities in EU and the Baltics. The grand opening is set up for August 2015.

All the construction works are carried out within the building timeline. FBO RIGA passenger terminal and a hangar have already been built; interior and exterior finishing to be completed the next months.

FBO RIGA Business Aviation Center consists of a state-of-art business passenger Terminal (1 200 sq.m) and a heated hangar (8 400 sq.m) with offices, separate storage and workshops areas.

The hangar specially designed for aircraft parking has the capacity up to five Boeing Business Jets or nine Gulfstream-550s. Flight Consulting Group is also planning to launch MRO services including aircraft cleaning at the new FBO facility.

The FBO RIGA terminal will meet the highest standards of passenger handling as well as used for international meetings, presentations and VIP events. There will be six comfortable sitting areas, two fully equipped VIP conference rooms, a lounge bar and a multi-brand boutique in the terminal. Concierge service and luxury transfers are also at passengers’ disposal. The ramp and helicopter pad are located just at 10 m from the terminal. A special area for crew will also be available in the terminal building.

«Flight Consulting Group is successfully operating over 15 years and has established itself as a reliable partner providing an outstanding quality of one-stop-shop solutions for business aviation. Latvia has advantageous location for Russia, CIS and Europe, and the construction of FBO RIGA Business Aviation Center is primarily motivated by the needs of our customers and a stable growth of business aviation traffic in the region. With the new FBO RIGA center we will further improve the quality of passenger services as well as provide our customers with even more flexible solutions for aircraft parking and ground handling”, said Roman Starkov and Leonid Gorodnitski, the owners of Flight Consulting Group.

Vacancies

We are always happy to welcome qualified and talented specialists to our team who are willing to contribute to the development of the holding and grow along with it. We invite both young enthusiasts and acknowledged leaders who are ready for new challenges and achievements.

Please familiarise yourself with the career opportunities at Flight Consulting Group. Send us your application and join our team of professionals!

Current vacancies

Sorry, but we do not have any open positions at the moment. Please submit your application if you want to become a part of FCG Holding team and we will consider your request.


Send application

FCG OPS is the largest in the Baltic States certified control center for planning, coordination and monitoring of flights around the world with a 24/7 working schedule.

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Dispatch Center

FCG OPS (Flight Operational Control & Dispatch Centre) is a certified dispatch center for planning, coordination, and control of flights around the world with a 24/7 working schedule, and is the largest of its kind in the Baltic states. Our company regularly undergoes audits with the civil aviation agencies of European countries.

More than 90 planes performing daily flights across the globe, from Australia to Norway and from Japan to the USA, are serviced at the FCG OPS Dispatch Centre on a permanent basis.

More than 80 000 flights served in 125 countries and 2,500 airports.

Services

FCG OPS provides dispatch center services for planning, coordination, and control of flights across the globe to air carriers, business aviation operators, plane owners, and state organisations. Our company pays special attention to the work of air brokers by providing them with assistance in solving complex tasks.

WORLDWIDE OVERFLIGHTS AND LANDING PERMITS

Analysis of the feasibility of an en-route flight and the entry and exit points, communication with local regulatory bodies.

FLIGHT PLANNING

Drafting of flight plans (OFP) with specialised software (Jeppesen, PPS, Arinc), route optimisation, receiving the ATC clearances, issuing flight documentation.

FLIGHT COORDINATION AND FOLLOWING

Tracking of plane movement and flight plan adjustment with the ATC.

WORLDWIDE GROUND HANDLING ARRANGEMENT

Provision of a full range of services in all airports of the world, including ground handling, refuelling, PPR, VIP lounges, hotels.

SUPERVISION NETWORK

A network of our own supervising agents in Latvia, Lithuania, Estonia, Belarus, Kaliningrad (Russia), and Kazakhstan ensures professional operational supervision of the customer flights and the provision of all the necessary airport services.

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CREDIT FACILITIES

Based on an agreement with the customer, the company can provide services on credit (post-payment) as well as assume the settlement of accounts with all suppliers and partners. For the customer's convenience, all the services of the company and the related expenses can be billed in a single invoice.

Contacts

Customer Support is available 24/7

Tel: +371 67 207 721
Fax: +371 67 207 075

Mail: ops@fcg.aero

FBO RIGA is a certified center for ground handling of non-scheduled flights (business aviation and charter flights) at the Riga International Airport.

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Company

FBO RIGA is a certified center for ground handling of non-scheduled flights (business aviation and charter flights) at the Riga International Airport.

Currently, the company is using the airport’s VIP center for servicing passengers and crews. Summer 2015 will see the opening of our own ultra-modern FBO RIGA Business Aviation Center meeting the highest standards of safety and customer service quality. Our new Business Aviation Center will become one of the largest in the European Union and the largest in the Baltics.

The philosophy of FBO RIGA is a personalised approach to every customer and an exceptional service level meeting the highest world standards.

Beyond borders,
Beyond competition.
Perfection in every detail.

Business Aviation Center

FBO RIGA

In summer 2015, our company will put into service our own FBO RIGA Business Aviation Center, which will become one of the largest in the EU and the largest in the Baltics. The new Business Aviation Center will be in compliance with the highest standards of safety and customer service quality.

The new FBO RIGA center includes a state-of-the-art business aviation terminal (1,200 square metres) with an adjacent car park, a heated hangar (8,400 square metres), an apron with parking stands for business jets, and a helipad.

TERMINAL 1200 M2

The FBO RIGA terminal will be used both for servicing business aviation passengers and holding international meetings, presentations, and premium events. The terminal is equipped with six comfortable boarding areas, two VIP meeting rooms equipped with a state-of-the-art infrastructure, a classy bar and a multi-brand boutique. Plane parking stands and the helipad are within just 10 metres of the exit to the apron.

A separate area with work and recreation rooms for flight crews is provided for in the terminal. Three comfortable rooms for crew accommodation are planned to be opened as well.

HANGAR 8400 M2

The hangar is specially designed for the storage and technical maintenance of aircraft and can easily hold up to 5 Boeing Business Jets or 9 Gulfstream 550 business jets. It also provides a separate space for workshops, premises for the storage of aviation equipment, and offices for the engineering and technical staff.

The new ultra-modern business aviation center will allow FBO RIGA to improve its customer service quality, expand its range of services, and offer even more advantageous and flexible terms for the storage and technical maintenance of aircraft in Riga.
Inside visualisation of
FBO RIGA terminal

FBO RIGA offers a full range of services for the ground handling of aircraft, passengers, and flight crews of charter and business aviation flights at the Riga International Airport.

Services

Business aviation operators and private plane owners are welcome to take advantage of our company’s attractive offers for the stationing and storage of aircraft at the new FBO RIGA Business Aviation Center, which is opening as soon as summer 2015.

+371 22 825 424
biz@fcg.aero

Ground handling

The full range of ground handling services is provided at the Riga International Airport: for aircraft, refuelling, watering, loading in-flight meals, placing the aircraft into the hangar, cabin cleaning and more; for passengers, passport and customs control, flight check-ins and others.

Terminal

The business aviation terminal includes a VIP hall with 6 comfortable boarding areas, 2 separate VIP meeting rooms, a classy bar, a multi-brand boutique, as well as a migration service and customs check-point. Aircraft parking stands are within just 10 metres of the exit to the apron.

Hangar

The heated hangar features an 8,400-square-metre parking and storage space for business aviation planes. The hangar is capable of holding all kinds business aviation aircraft, up to the size of a Boeing Business Jet.

Apron parking

We offer attractive prices and conditions for the parking of aircraft on the apron at the FBO RIGA terminal: perfect availability for crews, engineering, technical and other aviation equipment on the apron, convenient logistics services.

Crew facilities

The terminal includes several recreation and briefing rooms for crews. Moreover, the following amenities are at the crew’s service: washing machine with a dryer, refrigerator, dishwasher, tea, coffee, water, ice, fresh newspapers and boxes for personal belongings.

Refuelling

We offer competitive rates for refuelling with Jet-A1 and AVGAS 10LL fuels.

Catering by the best restaurants

Haute cuisine for the most exacting travellers. FBO RIGA offers a wide range of meals for first- and business-class airline companies, and provides the delivery of chefs’ meals from the best restaurants of Riga and Jurmala on board planes at the customer’s request. The special menu offered at the business aviation terminal was worked out by the best-known Latvian restaurateur, Mārtiņš Rītiņš.

Ground support equipment

FBO RIGA possesses all the necessary equipment for the ground handling of aircraft, such as ground power units, towing/push-back tugs, oxygen supply stations, as well as WC service, potable water service, tire pressure check and other equipment.

De-/anti-icing

Treatment of all kinds of aircraft with de-/anti-icing liquids.

Aircraft cleaning and washing

Fuselage washing and an all-round cleaning of the cabin, the cockpit area, and the luggage compartments.

Aircraft technical maintenance

The technical maintenance of the business aircraft will be available.

Contacts

Customer Support is available 24/7

Tel: +371 67 668 676
Fax: +371 67 303 081

JET TRAVEL is a corporate travel agency certified IATA, specializing in providing business aviation crews and corporate clients. We believe that would be the best solution for your corporate travel planning.

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Company

JET TRAVEL is an IATA-certified travel agency which specialises in providing services for flight crews and corporate customers.

Among the loyal customers of JET TRAVEL are more than 400 business airplane crew members. Close partnership relations between us and tourism service providers provide the customers of our company unique opportunities and attractive prices.

Advantages of JET TRAVEL:

24/7 WORKING SCHEDULE

ACCESS TO PROFESSIONAL BOOKING SYSTEMS

THE MOST FAVOURABLE TERMS POSSIBLE AND SPECIAL PRICES

DIRECT COOPERATION WITH FLIGHT CREWS AND PERSONALISED SERVICING

ACCESS TO PROFESSIONAL BOOKING SYSTEMS

Services

JET TRAVEL provides the full range of tourism services. The JET TRAVEL team has rich experience in the corporate tourism segment. Keeping up with the times, our company actively develops innovative products and services and implements state-of-the-art technologies, thus ensuring wise management and the correspondence of the travel programme to the customer's corporate travel policy.

Each travel programme is custom-made and conforms to the business customer’s field of activity and needs as much as possible.

TRIP PLANNING

Comprehensive solutions for the planning of trips in accordance with the needs of your business, as well as trip scheduling.

TRANSPORT (AIR TICKETS, FERRIES, RAILWAY)

The use of modern technologies and access to all special tariffs published in global booking systems allows us to cut expenses and offer our customers the most advantageous travel options possible.

Hotels

Every customer has their own demands regarding hotels. JET TRAVEL provides the most beneficial accommodation options possible at hotels in any destination around the globe, due to close and fruitful cooperation with the service providers.

TRANSFERS

Organisation of individual and group transfers around the world at the customer’s request. Due to an advanced partnership network, JET TRAVEL is able to offer customers cars of all classes, from budget options to premium limousines.

ORGANISATION OF TRIPS FOR FLIGHT CREWS

We are ready to take full charge of the organisation of business trips for flight crews: finding and booking air tickets, accommodation in hotels or selection of optimum living, necessary transfers, car rental and more. When we draw up a proposal, we always take the crew’s schedule and specific features of their work into account.

We shall be happy to help you implement your boldest plans and to take charge of all the issues related to the organisation and management of your trip!

Contacts

Customer Support is available 24/7

Tel: +371 67 033 390
Fax: +371 67 033 391

ATOM combines functions of ERP, CRM, flight management, reporting and business analytics that brings together the work of all the holding’s departments, customers and clients.

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System

ATOM is unique software incorporating the functionalities of ERP (enterprise resource planning), CRM (customer relationship management), flight management, reporting and business analytics. The system allows incorporating the work of all the holding’s departments, partners, and customers.

ATOM has been developed by International Flight Expert ‘Flight Consulting Group’ in cooperation with experts in the field of efficient business IT solutions.

ATOM is not just state-of-the-art software – it is our philosophy, working principles and know-how based on many years of experience.

The wide-range functionality of the system encompasses all the necessary areas:

  • Management and planning (ERP)
  • Single information data base (CRM)
  • Live monitoring, flight watch
  • Customer communication portal
  • Accounting, Invoicing
  • Reporting
  • Linking to other software

All your flight details right at your fingertips!

Advantages for business

SIMPLICITY

The intuitive user-friendly web-based interface supported by the major operating systems such as Windows, MAC OS, Android, and iOS

AVAILABILITY

Allows work via a web browser from any device including smartphones and tablets

RELIABILITY

Cloud technologies and double duplication reservation

SECURITY

High level of security during data processing and storage (uptime 99.99%)

SUPPORT

Professional support and prompt consulting services 24/7

In action

Flight planning

Customer order registration

Complex route setting and service package definition for each of its segments

Assigning flight support tasks, defining priorities

Flight support

Automated request creation by template

Status tracking and booking confirmation

Quality control and task completeness checking

Crew briefing forming

Finances

Flexible and individual rate-setting system

Invoice creation and distribution

Integration with the accounting system and Internet bank

External access

Access to all the necessary information for customers and suppliers

Orders submission

Messaging and file exchange

Individual interfaces for mobile devices and tablets

Reporting

Storage of necessary information and documentation on customers, suppliers, airports, etc.

Integration of prices on the suppliers’ services

Individual report list formation

Exporting to Excel, PDF, sending via e-mail

Customers (CRM)

Storage of necessary information and documentation on customers, suppliers, airports, etc.

Integration of prices on the suppliers’ services

Built-in e-mail manager

FCG Aviation Development is an expert in the engineering design and development of business aviation infrastructure. Assists in recruitment and training, certification and licensing issues.

Company

FCG Aviation Development is an expert in the engineering design and development of business aviation infrastructure. The company has successfully implemented several international projects. Currently, construction of the new FBO RIGA business aviation center is coming to an end at the Riga International Airport.

Services

FCG Aviation Development specialises in the implementation of turnkey infrastructure projects in the business aviation area and assists companies in matters of personnel selection for training and certification and licensing of the activities.

Comprehensive analysis and audit of the current situation

Functional and technological as well as organisational and financial aspects of business activity

This phase is necessary in order to obtain a detailed picture of the current situation, specification of the customer’s wishes, and analysis of the utilised technologies, procedures, and management practices.

Implementation of infrastructure projects in business aviation

Drafting of a concept and configuration of the full range of technological functions, planning, design, construction, and commissioning of the infrastructure facilities (hangars, terminals).

Personnel training and coaching for efficient management of the complex

Drafting of a schedule, selecting specialists with the necessary qualifications, building a team by areas of activity.

  • Identification of each specialist's functional responsibilities;
  • Identification of the level of responsibility and competences;
  • Definition of professional selection criteria;
  • Development of the specialist training programme;
  • Conducting familiarisation training for the selected personnel.

Creation of work documentation

Working out the matters of certification and licensing of activities and personnel in order to obtain the necessary national and international permits/approvals.

Contacts

Tel: +371 67 207 300
Fax: +371 67 207 400